The monitoring and maintenance portion of our service is a remote IT service. This provides proactive IT support and managed IT Services covering server and software updates, data backup service, anti-virus monitoring service and maintenance, as well as firewall monitoring service and mobile device management.
The program is designed to alert our highly skilled technicians of potential problems before they arise. We take personal responsibility for your network. Your organization will be assigned a dedicated IT services manager, a highly experienced, fully qualified on-site consultant (as needed) and a help desk technician.
Our Managed Monitoring Service Includes
Our Application Monitoring Service provides development and operations teams with the information that they need to find and fix application issues fast. All your end-user and application performance information (with associated application logs) are brought together into unified big data platform.
Our Cloud monitoring service which covers application servers, databases, servers, VMware, web transactions, etc. This along with cloud monitoring capabilities, allow organizations to proactively monitor the health and performance of their critical cloud infrastructure as well as the applications hosted on the cloud.
Our cloud-based network management service, we can configure and remotely monitor all of your important network systems (e-mail, servers, routers, available disk space, backup applications, critical virus detection, and more). We can ensure your network is always reliable and available – even during off hours or when you’re engineers and IT staff are not on site.
We offers comprehensive server and virtual machine monitoring for all popular Linux distributions and Windows versions, whether onsite, in private or public clouds, or in IaaS environments.
We connect to remote networks and monitor business critical databases for health checks and business continuity. Our best practices for health checks are a combination of DBA provided utilities and operating system based in-house custom scripts. With regular email alert systems, we prevent upcoming issues ahead of time.